Frequently Asked Questions
Answers to the most important questions about AI-powered proposal automation
General
What is BlackSwanAI?
BlackSwanAI is an AI-powered software for tender management and proposal automation. It helps mid-sized businesses respond to tenders faster and more efficiently.
Who is BlackSwanAI designed for?
BlackSwanAI is designed for mid-sized companies in Europe that regularly respond to tenders. We support teams in Construction & Building Materials, Manufacturing & Production, IT & Digital Services, Energy & Utilities, Consulting & Professional Services, Logistics & Supply Chain, and the Public Sector.
Which industries does BlackSwanAI support?
BlackSwanAI works across multiple industries. We support Construction & Building Materials (incl. GAEB/VOB), Manufacturing & Building Products, Production & Supply, IT & Digital Services, Public Sector (e-procurement), Energy & Utilities, Consulting & Professional Services, and Logistics & Supply Chain.
How much time can I save with BlackSwanAI?
The goal is to significantly reduce time spent on repetitive tasks in proposal creation. The actual savings depend on your processes and tender complexity.
Do I need technical knowledge to use BlackSwanAI?
No. BlackSwanAI was developed for users without IT knowledge. The interface is intuitive and requires no technical expertise.
Product & Features
Which file formats can BlackSwanAI process?
BlackSwanAI is designed to process common formats: PDF, Word, Excel, and more. Simply upload your tender documents.
How does the AI learn my writing style?
The AI analyzes your previous proposals and learns your individual style, phrasing, and product descriptions. This ensures all responses sound authentic.
Can I edit AI-generated responses?
Absolutely. Every generated proposal can be reviewed and adjusted before submission. You retain full control.
Does BlackSwanAI work with public tenders?
Yes. BlackSwanAI supports both public and private tenders and considers the respective requirements.
Can BlackSwanAI handle complex tender documents?
Yes. BlackSwanAI can process complex specifications and automatically extract requirements from technical documents.
Security & Privacy
Where is my data stored?
We process data on servers within the EU as a matter of principle and according to GDPR standards.
Is BlackSwanAI GDPR compliant?
Yes. BlackSwanAI is designed for GDPR compliance. We process data within the EU as a matter of principle and according to GDPR standards.
Who has access to my proposal data?
Only you. Your data is encrypted and accessible exclusively to you. We do not use your data for any other purposes.
How secure is data transmission?
We prioritize secure transmission and storage of your data. Data security is a high priority for us.
Pricing & Integration
What does BlackSwanAI cost?
We offer flexible pricing models based on the number of proposals. Contact us for a personalized quote.
Is there a free trial?
Yes. We offer a free initial consultation and demo so you can try BlackSwanAI without obligation.
Do I need to install software?
No. BlackSwanAI runs entirely in your browser. No installation or IT department required.
Can BlackSwanAI be integrated with my existing systems?
Coming soon. BlackSwanAI aims to offer integration without disrupting your workflows. Let's discuss your specific needs during a call.
How quickly can I start with BlackSwanAI?
After a brief onboarding, you can start immediately. The first proposal can often be created within an hour.
Do you offer support in English?
Yes. Our entire team can speak German and English and support is provided both in English and in German. We can be reached by phone and email.