Effective: August 31, 2025

1. Introduction

BlackSwanAI ("we", "us", "our") operates the website https://blackswanai.de (the "Service"). We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

The controller for personal data collected through our Service is:

BlackSwanAI
91056 Erlangen
Bavaria, Germany

Email: info@blackswanai.de

3. Types of Data Collected

3.1 Personal Data

When using our Service, we may ask you to provide certain personal information:

Email address
First and last name
Company name
Phone number
Address, state, postal code, city
Cookies and usage data

3.2 Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data").

4. Use of Data

BlackSwanAI uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features
To provide customer support
To gather analysis to improve our Service
To monitor the usage of our Service
To detect and address technical issues

5. Legal Basis for Processing (GDPR)

Our legal basis for collecting and using personal data:

BlackSwanAI needs to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests
To comply with legal obligations

6. Data Retention

BlackSwanAI will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy.

7. Data Transfer

Our core infrastructure (hosting, database, file storage) runs on servers within the European Union at Open Telekom Cloud. For certain processing steps — in particular the AI-powered analysis of your tender documents, as well as individual third-party services (e.g., analytics tools) — we also engage providers that operate servers outside the EU. We deliberately choose the best available language models so that you receive precise analyses. In such cases, we ensure through appropriate safeguards (e.g., EU Standard Contractual Clauses) and — where required — your explicit consent, that your data is adequately protected.

8. Your Data Protection Rights (GDPR)

If you are a resident of the European Union, you have the following data protection rights:

The right to access your personal data
The right to rectify inaccurate data
The right to erasure of your personal data
The right to restriction of processing
The right to data portability
The right to object to processing

9. Data Security

The security of your data is important to us. We use commercially acceptable security measures to protect your personal data.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@blackswanai.de
By mail: BlackSwanAI, 91056 Erlangen, Germany